FAQs on SpeedAdmin


What is SpeedAdmin?

SpeedAdmin is our web based student management system which we installed in September 2018. When you register for any lessons, instrument hire or ensembles you record your details on a SpeedAdmin account. At the time of registering for lessons you will have created a login for your account. If you have forgotten your login password details, there is a ‘Forgotten Password’ option on the welcome screen when you open SpeedAdmin here. Alternatively please email music.service@trafford.gov.uk and we can send you a link to reset your login password.

On your SpeedAdmin account you will be able to view:

  • Holiday and term date information
  • Emails and messages from Trafford Music Service
  • Payment details
  • Your personal information and the ability to update it
  • Your courses/lessons/instrument hire details
  • You will also be able to receive messages and resources from your child’s teacher via their Study Planner when necessary
  • Your unique student number – which is helpful in correspondence


Do I need to keep my/our personal information updated on SpeedAdmin?

Yes. We use this information to contact you. This is particularly important when your child is at The Claremont Centre having lessons with us and we need to contact you urgently or if lessons have been unable to take place in schools for any reason. If you have any problems keeping your details up-to-date, please email music.service@trafford.gov.uk.


Do I need to install anything on my devices?

No it’s a web based system – so you just need to login. You can download it as an App to your mobile device however most parents find that this isn’t necessary and prefer to use the desktop option.


Do I need to keep any software up-dated?

No – as SpeedAdmin is 100% web-based you will always have access to the latest and most secure edition of the system – we’ll make sure to keep it up to date for you!


Who do I contact if I have a problem with my SpeedAdmin account?

Please email Trafford Music Service at music.service@trafford.gov.uk with your query and we will contact you.